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Business Analysis

We recognise that Business Analysis is vital to any organisation, regardless of industry or sector. The International Institute of Business Analysis (IIBA) describes the role as, “…a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.” So our team of business analysts has diverse skills and experience to optimise your organisation needs and requirements.

ICT can solve almost any problem. The trick is knowing what the problem is. With about half of all software errors originating in the requirements activity, it is clear that a better understanding of the problem is needed. Getting the requirements right is crucial if we are to build systems that best meet our needs.

We know, beyond doubt, that the right requirements produce an end result that is as innovative and beneficial as it can be, and that system development is both effective and efficient. Our business analysts master the requirements process getting requirements right, tracking and managing requirements, following industry-proven process for gathering and verifying requirements, regardless of whether it’s a traditional or agile development environment.

Requirements management is crucial to the business analysis set of arsenal skills, it is a process of documenting, analysing, prioritizing and agreeing on requirements and then controlling change and communicating to relevant stakeholders. It is a continuous process throughout a project. A requirement is a capability to which a project outcome (product or service) should conform.

Requirements traceability ensures that all deliverables in development phases can be traced back to one or more requirement.A relationship must be maintained, for original requirements to ensure the integrity of the function built is a product of the original requirement with no compromise. The other important relationship is the maintenance of a relationship through to the testing phase, more precise user acceptance testing.

Test plans and test scripts are developed after the business requirements approval to ensure that when testing is being performed it aligns with the original requirements and not with the modules that are already developed. Any changes throughout the design and development phases need to be reflected back to the original requirements and then reflected in the test Scripts.

The features included are:

  • A requirements process for discovering requirements, for use with both traditional, agile and iterative environments
  • A specification template that can be used as the basis for organisation requirements specifications
  • To formality guides that help organisations to funnel efforts into only the requirements work needed for particular development environment and project
  • How to make requirements testable using fit criteria
  • Checklists to help identify stakeholders, users, non-functional requirements, and more
  • Methods for reusing requirements and requirements patterns

A business process analyst evaluates the effectiveness of business processes and offers suggestions for improvement. Improvements can encompass organisation scenarios or specific employee-level issues. Our business process analysts are skilled in analyzing, quantifying, and otherwise measuring productivity. These skills are prevalently used when improvements are necessary to a process deemed weak and break the value chain. Business process analyst is not the only an expert in broken process, they can be used in the event of needs change and new business requirements implementation.

Our business process analyst evaluates business processes, to gathers meaningful information from organisation employees at many levels — from business owners to middle managers to entry-level employees. The outcomes are documented and quantified; the analyst determines which process components exhibit lower-than-desired productivity. The analyst then defines the specific issues to be addressed.

Discovering the organisation’s problem areas is only part of the job. The analyst designs a method for resolving the issues which requires knowledge of technology or specific industry-related information. Depending on the problem the business process analyst may do more than evaluate and they may provide solutions. Our businesses process analyst has the capacity to implement the solutions, request that typically requires technical and project management skills. In addition, the analyst can perform a testing of the new process to ensure its successful implementation.

Service in Offer

  • Business Analysis
  • User Acceptance Testing
  • Requirement Management
  • Process Innovation
  • Process Intelligence
  • Process Strategy
  • Business Process Modelling
  • Testing, Resource Tracking, Maintenance
  • Accelerated SAP (ASAP)
  • Agile
  • Iterative
  • Waterfall
  • SDLC


  • Sparkx
  • Aris
  • Microsoft Visio


  • ISO/IEC 15944
  • ISO 9001