Customer Intelligence
Best-practice processes for gathering and analysing customer information and activities — building deeper relationships and improving decision-making.
About Us
Tlou Technologies & Consultants (Pty) Ltd exists to provide interface platforms between our clients, markets, data, and suitable world-class ICT solutions across industries. We have been around since 2006, with extensive expertise on both local and international projects.
Our team has more than 30 years' collective experience in providing ICT consulting services and delivering innovative solutions. We cut through the ICT clutter and jargon to arrive at the best possible outcome our client-partners actually want.
Artificial Intelligence · Augmented & Virtual Reality · Cognitive Cloud Computing · Angular & React · DevOps · Internet of Things (IoT) · Intelligent Apps · Big Data.
Our Structure
A flat, accountable structure — built for speed of delivery and clarity of ownership.
Business Intelligence
Best-practice processes for gathering and analysing customer information and activities — building deeper relationships and improving decision-making.
Turn data into information and information into knowledge. We deliver reporting, analysis, and performance management that aligns with strategy.
Integration platform as a service (iPaaS) for cloud-resident and on-premises endpoints — APIs, mobile, and IoT — developed, deployed, and monitored end-to-end.
Enterprise Data Management Maturity Models examining people, processes, and technology — improving integrity, reducing cost, increasing efficiency, and lowering risk.
Higher-capacity data management and analytics platforms that break down silos and deliver a holistic view of the business — governed, scalable, and trusted.
Modern data warehousing patterns, ETL/EAI/EII pipelines, MDM and CDI — architected for analytics performance at scale.
Authoritative records of customers, products, suppliers, and employees — consistent across systems, governed, and ready for analytics and AI.
Embedded analytics that drive day-to-day decisions — real-time dashboards, alerts, and actionable insights inside operational workflows.
Statistical and machine-learning techniques applied to IoT data — assessment, hardware, IoT platform, predictive and realtime analytics in one delivery framework.
Our BI Solutions Stack
We deliver across the leading BI platforms and self-service tools — matching the right stack to your data, governance, and team maturity.
Self-service and enterprise reporting, custom visuals, and broad data connectivity across the Microsoft data estate.
In-chip analytics for very large datasets — embedded analytics for product and operational teams.
Enterprise-class governed BI with AI-assisted authoring, dashboards, and reporting.
Advanced analytics, statistics, and predictive modelling for regulated industries.
Associative engine analytics for exploratory discovery and guided analytics applications.
Visual analytics for fast, intuitive data exploration — from desktop to Tableau Server / Cloud.
Methodology
Stakeholder identification and licence confirmation — laying the foundation for delivery.
Cloud enterprise architecture, security, and network setup ready for analytics workloads.
Project team activation with role-based access, provisioning, and SSO where required.
Step-by-step data acquisition, updating your data, and utilising industry-specific connection guides.
Data staging — landing zones, cleansing, and conformance ready for modelling.
Bulk edits, hierarchical relationships, and dataset analysis with wrangling and cleaning.
Business content, best-practice processes, and performance optimisation baked into the story.
Predictive, planning, and digital boardroom features layered onto your live story.
Modernisation & Migration
We meet you where you are. Whether you're consolidating on-premises, lifting to Azure, or moving to a fully managed SaaS — we cover the full spectrum.
Legacy modernisation and in-memory database moves — managed in your data centre or a co-hosting facility.
Managed in-house on Azure — infrastructure managed by Microsoft, platform managed by your team with our consultants.
Platform-as-a-Service on Azure, fully managed by Tlou — from O/S up through middleware, runtime, data, and applications.
Single-tenant managed platform — dedicated isolation with Tlou-managed operations and security.
Multi-tenant SaaS — the entire stack managed by Tlou for fastest time-to-value.
Sample Blueprint
An example of how we map business processes — flagging new processes, process impacts, and new data elements end-to-end, from log-on through underwriting and policy switch.
Industries Covered
National, provincial, and local government — including legislatures, departments, and shared-services centres.
Fleet management, freight, and supply-chain data platforms across public and private operators.
Network analytics, customer intelligence, and digital platforms for mobile and fixed-line operators.
Risk, compliance, customer 360, and operational BI for banks, insurers, and development-finance institutions.
Clinical, operational, and population-health analytics — securely architected for sensitive data.
Project, asset, and supplier intelligence — modernising legacy systems for engineering and construction firms.
Trusted By
Across blue-chip vendors, government, and enterprise — we've delivered with and for some of South Africa's most demanding organisations.
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Contact
Unit 11, Leogem Commercial Park
90 Richards Drive
Halfway House
Midrand, 1685
South Africa
Tel:
+27 11 805 9288
+27 11 805 9284
+27 31 266 0665
Email:
info@tlougroup.co.za
Follow us on LinkedIn @TlouGroup